Business Title:    Production Support Technician    


GJFA                                          08

Job Family / Sub Job Family:  Tech Ops / Manufacturing

Department:                              Manufacturing Unit

Reports to (Job Title):              Cell Process Team Lead

Job Purpose  (State in one sentence the overall objective of the job)

This role ensures that all components are adequately supplied and kitted to adhere to the production schedule along with handling media related activities within the ISO 8 area.

Major Accountabilities  (Describe the main results of the job to be achieved )

ISO 8 Activities:

  • Ensure accurate SAP inventories are maintained for all components.
  • Proper status segregation and storage of media lots.
  • Support the maintenance of an “audit ready” state of the ISO 8 Area
  • Timely response to all module requests.
  • Batch Records are properly kitted and staged based on production schedule.
  • All gowning materials in the ISO 8 area are maintained to adequate levels.
  • ISO 8 area has ample supply of non-inventory items
  • Logbooks entries are clear and complete.
  • Kanban system is utilized to ensure FIFO
  • Equipment cleaning is performed as required
  • Ensure Batch records are reviewed and corrected in a timely manner.
Key Performance Indicators (Indicate how performance will be measured: indicators, activities…)

MBR right first time

Cycle Count Inventories are accurate

98% training compliance of all associates

No major or critical audit findings pertinent to the ISO 8 area.

Ideal Background  (State the minimum and desirable education and experience level)
Education:   High School Degree or equivalent warehouse experience.
Languages:   Fluent in speaking / writing in English

·       1-3years of related experience in cGMP/FDA regulated industry.

·       SAP knowledge preferred


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